Política de reembolso

1. No Returns Accepted

• We do not accept returns. Please make sure to review your order carefully before completing your purchase.

2. Refunds in Special Cases

• Refunds may only be issued in the following situations:

  • The product arrives damaged or defective.

  • The product received is completely different from what was ordered.

• To request a refund, the customer must provide clear proof (photos or videos) within 48 hours of delivery.

3. Situations Not Eligible for Refund

Refunds will not be issued in the following cases:

• Incorrect address provided by the customer.

• Delays caused by customs, couriers, or logistics companies.

• Buyer’s remorse (e.g., wrong size, wrong product choice, or change of mind).

4. Responsibility

• Customers are responsible for providing accurate and complete shipping details.

• We are not liable for issues resulting from incorrect information provided during checkout.

5. Support

If you experience any issues with your product, please contact us immediately with your order number and details. While we do not accept returns, we will do our best to resolve any problems promptly.