Política de envío

1. Processing Time

  • All orders are processed within 1–2 business days after payment confirmation.

  • During high-demand seasons or promotions, processing may take slightly longer.

2. Shipping Times

  • Our products are shipped from different international suppliers.

  • Average delivery time is 7–25 business days, depending on the destination and supplier location.

  • Please note that shipping times may vary due to customs clearance, courier delays, or other external factors beyond our control.

3. Multiple Shipments

  • If your order contains more than one product, items may arrive in separate packages since they may be shipped from different suppliers.

  • Tracking information will be provided for each package.

4. Shipping Costs

  • Unless otherwise stated, shipping costs are included in the product price.

  • Any additional fees, such as customs duties or import taxes, are the responsibility of the customer.

5. Delivery Responsibility

  • Customers are responsible for providing a correct and complete shipping address.

  • We are not liable for lost or delayed packages due to incorrect address information provided at checkout.

6. Tracking Orders

  • Once your order has been shipped, we will provide you with tracking information and keep you updated by message on your package’s progress.

7. Delays

  • We are not responsible for delays caused by customs processes, courier companies, or other external circumstances.

  • However, we will keep you informed and updated on the status of your shipment.