Política de envío
1. Processing Time
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All orders are processed within 1–2 business days after payment confirmation.
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During high-demand seasons or promotions, processing may take slightly longer.
2. Shipping Times
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Our products are shipped from different international suppliers.
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Average delivery time is 7–25 business days, depending on the destination and supplier location.
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Please note that shipping times may vary due to customs clearance, courier delays, or other external factors beyond our control.
3. Multiple Shipments
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If your order contains more than one product, items may arrive in separate packages since they may be shipped from different suppliers.
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Tracking information will be provided for each package.
4. Shipping Costs
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Unless otherwise stated, shipping costs are included in the product price.
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Any additional fees, such as customs duties or import taxes, are the responsibility of the customer.
5. Delivery Responsibility
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Customers are responsible for providing a correct and complete shipping address.
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We are not liable for lost or delayed packages due to incorrect address information provided at checkout.
6. Tracking Orders
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Once your order has been shipped, we will provide you with tracking information and keep you updated by message on your package’s progress.
7. Delays
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We are not responsible for delays caused by customs processes, courier companies, or other external circumstances.
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However, we will keep you informed and updated on the status of your shipment.